Process Consulting

Our Salesforce consulting services help align organizational goals, people, tools and technology with best-practices in software processes to deliver measurable outcomes and benefits. Reflections Salesforce Consultancy Services provides packaged services with predefined deliverables for a fixed price and delivers within a fixed time-period – all of which is defined upfront in the proposal.

Scoping is done in discussion with various business unit leaders to understand the existing process landscape of the organization. Starting with the understanding the broader organizational goals and constraints, our teams of consultants conduct workshops to understand your process maturity and related issues in your organization with the goal of capturing detailed process requirements in light of business needs. Data collected during these extensive workshops provide are further analyzed and tweaked to ensure optimal implementation of Salesforce.


We understand the importance of end-user training in maximizing system adoption rates. With more than 10 years of experience in delivering CRM solutions, we have the skills to provide training either in-person or over the web to all the end users. Once your system is up and running, we will customize the training based on how your organization will use the system. We have trained employees in a variety of fields, including healthcare, education, sales, technology, and more.